FAQ

General

• How can I contact customer support, if I have a question that isn’t covered here?
• Why does my certificate say temporary?
• Does the certification cover all states?

Account Profile

• Can I access the course on my mobile device?
• How does the auto-extension feature work?
• Where do I change my user information?

Course

• How long does the course take?
• Does my Hunter Safety Certification expire?
• My hunting safety certificateis about to expire. How do I renew it?
• Will I lose everything if I log out?
• Do I have to complete the course all at once?
• Is there a discount for veterans/military?

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Order & Shipment

• Do you provide tracking information?
• Can I buy some payment codes?
• Do I get a plastic wallet sized card for my boaters license or just certificate?
• How long does it take for my card to arrive ?