To ensure accuracy and compliance with our records, changes to your name or date of birth post-registration can only be made upon receipt of a valid government-issued ID. This process is vital for verifying your identity and updating our records accordingly.
Please provide us with a government Issued ID: Passport, Driver's license, or Divorce/Marriage certificate for our team to make the correction(s). You can do this via our secure chat, by clicking the chat button in the bottom of the screen and attaching to the chat message or by emailing us.
Our team will review the submitted ID to verify the changes. You will be notified once the verification is complete.
Upon successful verification, your records will be updated to reflect the correct name or date of birth.
With your updated record, you can now order a replacement card from ilostmycard.com if necessary.
Please note, that if you have already completed the course, you may need to reach out to your state or provincial agency for their records to be updated as well.
Important Note:
Changes to your personal information in our records are subject to verification for your security. If you have completed the course, it's also essential to inform your state or provincial agency of these changes to ensure consistency across all records.